Social media may be the young whippersnapper nipping at email’s heels, but the content king of the inbox still holds sway in social influence, according to a study by SocialTwist. Over an 18-month period, SocialTwist monitored 119 referral campaigns from leading brands and companies. The results showed a significant advantage to email’s ability to convert new customers compared to Facebook and Twitter.
While email marketing ROI is higher than that of social media, you’d be remiss if you’re not combining both. While keeping your brand top of mind is an obvious benefit of using email and social, the crucial data you can derive from both enables you to hyper-personalize your messaging and content. This makes integrating both an integral part of your social media strategy and vice versa.